FAQ

Candle Warmer Lamp FAQ

Is it safe to leave on while I sleep?
Yes — set the 2, 4, or 8 hour timer and it shuts itself off; no open flame at any point.

What plug and voltage?
US 110V plug, includes 2 × 50W GU10 halogen bulbs, works in any standard US outlet.

Which candles fit?
Almost all jar candles; height adjusts 3.15" to 5.83", fitting small tins up to large 3-wick jars.

How long to melt?
Full melt pool in about 1–2 hours on the highest setting.

What's in the box?
1 × lamp, 2 × bulbs, manual. 30-day guarantee: arrives damaged or not as described → replace or refund, no interrogation.

Orders & Shipping

How long does processing take?
Orders are processed within 1–3 business days.

How long is delivery?
Standard delivery takes 7–15 business days once your order ships.

What is your return policy?
30-day money-back guarantee. If your item arrives damaged or not as described, we will replace or refund it — no interrogation.

How do I use the COZY20 discount?
Enter code COZY20 at checkout for 20% off. Valid during launch week.